Scan to follow
Short gaps are normal during flights — GPS devices and courier phones are in flight mode while airborne, and updates resume on landing.
If tracking has not moved outside of a flight window, contact our 24/7 operations desk with your shipment reference. A human who knows your shipment — not a bot — will confirm the actual status within minutes. We monitor every shipment proactively, so in most cases we will have contacted you first.
Related FAQs
Do you operate on weekends and public holidays?
Yes. Time-critical logistics does not stop for weekends. Our operations desk, AOG…
Does FlashGL handle customs clearance?
Yes. FlashGL provides full customs brokerage services at both origin and destination.…
How fast can FlashGL respond to an urgent shipment request?
Our operations desk is staffed 24/7. For most requests, you will receive…
