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Our operations desk is staffed 24/7. For most requests, you will receive a confirmed flight plan and quote within 10–15 minutes of your initial call or email.
For AOG (Aircraft on Ground) emergencies, our dedicated AOG desk responds within 15 minutes — guaranteed. We understand that in time-critical logistics, every minute of delay costs money.
Related FAQs
How should I package my shipment?
Use a sturdy outer box or case with internal cushioning that prevents…
How fast can FlashGL respond to an AOG request?
FlashGL operates a dedicated 24/7 AOG desk with a guaranteed response time…
Can FlashGL deliver directly to the aircraft or airside?
Yes. Our OBC couriers hold airside clearance at major airports worldwide, allowing…
