FAQ

How fast can FlashGL respond to an urgent shipment request?

2026-07-28 1 min read

Our operations desk is staffed 24/7. For most requests, you will receive a confirmed flight plan and quote within 10–15 minutes of your initial call or email.

For AOG (Aircraft on Ground) emergencies, our dedicated AOG desk responds within 15 minutes — guaranteed. We understand that in time-critical logistics, every minute of delay costs money.

Related FAQs

What countries does FlashGL cover? FlashGL provides time-critical logistics to over 200 countries and 200+ cities worldwide.… Do I receive proof of delivery (POD)? Yes. Every delivery is closed with a formal proof of delivery: recipient… Does FlashGL handle dangerous goods? Yes, within regulatory limits. FlashGL complies with IATA Dangerous Goods Regulations (DGR)…