Scan to follow
Short gaps are normal during flights — GPS devices and courier phones are in flight mode while airborne, and updates resume on landing.
If tracking has not moved outside of a flight window, contact our 24/7 operations desk with your shipment reference. A human who knows your shipment — not a bot — will confirm the actual status within minutes. We monitor every shipment proactively, so in most cases we will have contacted you first.
Related FAQs
How fast can FlashGL respond to an urgent shipment request?
Our operations desk is staffed 24/7. For most requests, you will receive…
How do I request a quote or book a shipment?
You can request a quote through our online Request a Quote form,…
Do I receive proof of delivery (POD)?
Yes. Every delivery is closed with a formal proof of delivery: recipient…
