On-Time Delivery

Logistics Terms

Definition

The percentage of shipments delivered within the agreed transit time window. OTD is the primary performance metric for time-critical logistics providers and is typically measured monthly across all shipments. Industry benchmarks: standard air freight 85-90%, express courier 92-95%, OBC/NFO providers 95-99%. FlashGL maintains a 98.5% OTD rate across all service tiers, tracked via real-time POD confirmation and reviewed in monthly client performance reports.

Related Terms

Service Level Agreement SLA

A formal contract defining the expected service performance metrics between a logistics provider and a client. In time-critical...

Logistics Terms
Transit Time

The total elapsed time from shipment pickup at origin to delivery at destination. In time-critical logistics, transit time...

Logistics Terms
Proof of Delivery POD

Documentary evidence that a shipment has been delivered to the intended recipient. In time-critical logistics, POD typically includes...

Logistics Terms

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