Proof of Delivery

Logistics Terms

Definition

Documentary evidence that a shipment has been delivered to the intended recipient. In time-critical logistics, POD typically includes the recipient's signature, printed name, date and time of delivery, and sometimes a photograph. Digital POD systems provide real-time confirmation transmitted instantly to the shipper and operations team. POD is critical for compliance, billing, and dispute resolution — especially for high-value OBC shipments where chain of custody must be documented end-to-end.

Related FAQs

Do I receive proof of delivery (POD)? +

Yes. Every delivery is closed with a formal proof of delivery: recipient name, signature, date/time stamp, and — for OBC shipments — a photo record of the handover.

The POD is sent to you immediately upon delivery and archived with the full shipment file (tracking history, customs documents, temperature report where applicable) for your audit and compliance records.

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