obc

Service Types

Definition

WHAT IS OBC

Related FAQs

How is pricing determined for time-critical shipments? +

Pricing depends on the service type (OBC, NFO, Charter), origin and destination, shipment weight and dimensions, transit time required, and any special handling (cold chain, dangerous goods, customs complexity). OBC pricing includes courier fees, flight tickets, and handling.

We provide transparent, all-inclusive quotes — no hidden surcharges. Contact us for a quote tailored to your specific shipment.

Do I receive proof of delivery (POD)? +

Yes. Every delivery is closed with a formal proof of delivery: recipient name, signature, date/time stamp, and — for OBC shipments — a photo record of the handover.

The POD is sent to you immediately upon delivery and archived with the full shipment file (tracking history, customs documents, temperature report where applicable) for your audit and compliance records.

Can I track my shipment in real time? +

Yes. All FlashGL shipments include GPS-enabled real-time tracking. Upon booking you receive a tracking link with live status updates, and proactive milestone notifications at key stages: pickup confirmed, flight departure, flight arrival, customs clearance, and delivery.

For OBC shipments, you can follow the courier's location in real time and communicate directly with your assigned courier. Temperature-sensitive shipments also include continuous temperature monitoring with excursion alerts.

How quickly can a courier collect my shipment after booking? +

In major cities we can typically collect within 1–3 hours of booking confirmation, 24/7 including nights and weekends. For OBC shipments, the courier often collects on the way to the departure airport to minimize total transit time.

For remote locations, we coordinate the fastest available option — a local partner pickup, a dedicated drive, or a domestic flight connection — and give you a confirmed collection window in the quote.

How should I package my shipment? +

Use a sturdy outer box or case with internal cushioning that prevents movement during transit. For OBC shipments, remember the courier must be able to hand-carry the package through airports, so a practical size and secure closure matter.

Special cargo has additional requirements: temperature-sensitive goods travel in validated thermal containers we can supply; fragile electronics should use anti-static and shock-absorbing packaging; dangerous goods must follow IATA DGR packing instructions — our team confirms the correct packaging class before pickup.

Not sure? Send us photos and dimensions of your item, and our operations desk will advise the right packaging — or arrange professional packing at origin.

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