FAQ

What is AOG (Aircraft on Ground) and how does FlashGL handle it?

2026-07-28 1 min read

AOG (Aircraft on Ground) is an aviation emergency where an aircraft cannot fly due to a missing or failed part. FlashGL operates a dedicated 24/7 AOG desk that responds within 15 minutes.

We dispatch an OBC courier with the required part on the next available flight, with direct-to-airside delivery at the destination airport. Typical AOG response time is 6–24 hours door-to-door, depending on flight availability and locations.

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