The Time-Critical Shipping Order Checklist Download PDF
Practical Checklist

The Time-Critical Shipping Order Checklist

Every field FlashGL needs before you call — so your quote comes back in 10 minutes and your shipment makes the next available flight.
Service Guide FlashGL 2026
flashgl.com  ·  Flash Global Logistics Kft. — registered in Hungary in 2026, headquartered in Budapest. An independent legal entity.

Contents

What's inside
  • 01Shipment basics
  • 02Pickup information
  • 03Destination & delivery
  • 04Documents
  • 05Packaging
  • 06Internal approvals
  • 07How to place the order
  • 08Complete vs missing profile

Most delays in time-critical shipping happen before the courier is ever booked. They happen during the first phone call, when someone has to walk to the warehouse to measure a crate, or chase finance to find out who signs off on the spend.

This checklist closes that gap. Work through it once, keep it filled in, and you can hand a complete shipment profile to a coordinator in a single message. FlashGL responds with a flight plan and a quote in 10 minutes. For AOG, mobilisation starts within 15 minutes of your call, 24/7.

Print this page. Pin it next to the phone your team actually reaches for at 2 a.m.

What you are buying: our response commitments

10 min
Quote response, all services
15 min
AOG mobilisation, 24/7/365
6–24 h
OBC door-to-door
24–48 h
NFO door-to-door

1. Shipment basics

Answer these first. They decide whether the move goes out as OBC, NFO, or charter.
Commodity description in plain language — what the item actually is, not just the part number
Part number and serial number, and whether a substitute part is acceptable
Number of pieces: cartons, crates, or containers, counted
Actual weight of each piece, and total gross weight
Dimensions of each piece: length × width × height, in centimetres
Declared value, for customs and for insurance
HS code, if you already have it — we classify it for you if not
Dangerous goods? If yes: UN number, class, packing group, and safety data sheet
Temperature requirement: ambient, 2–8°C, 15–25°C, or frozen
Is the item ESD-sensitive, shock-sensitive, or otherwise fragile?

2. Pickup information

Minutes lost at origin are minutes you never get back.
Full pickup address, including building, dock, or gate number
On-site contact name and mobile — someone who answers after hours
Earliest time the shipment will genuinely be ready for collection
Latest time pickup must happen to make your target flight
Loading conditions: dock height, forklift, pallet jack, or stairs only
Site access procedure: badge, escort, vehicle registration, expected waiting time
Whether packaging is already done, or the courier must bring materials
A photo of the packed item sent in advance — it speeds up routing and clearance
Any export licence or permit that must be shown at the point of collection

3. Destination and delivery

The last two hours are where handoffs fail. Be specific.
Full delivery address, including building, floor, or dock
Receiver name, mobile number, and email
Local time zone and the receiver's actual working hours
Delivery deadline stated in destination local time
What kind of site is it: airport apron, MRO hangar, fab dock, or plant goods-in?
Is white glove delivery needed — unpacking, placement, debris removal?
Is temperature-controlled delivery required on the final leg?
Who signs for it, and must that person be present at a fixed time?
For AOG: which MRO facility, and which work order the part belongs to
Any import permit or licence that must be presented on arrival

4. Documents by scenario

Document
OBC
NFO
AOG
Who provides it
Commercial invoice
Required
Required
Required
Shipper
Packing list
Required
Required
Required
Shipper
Air Waybill (AWB)
Issued by FlashGL
Issued by FlashGL
Required
FlashGL / airline
Certificate of Origin (CO)
If required by destination
If required by destination
If required by destination
Shipper or chamber of commerce
Certificate of Conformity (CoC)
Recommended
Recommended
Required
Manufacturer or OEM
ATA 300 packaging declaration
Not applicable
Not applicable
Required for aircraft parts
Shipper or packaging vendor
AOG pre-clearance file
Not applicable
Not applicable
Prepared before landing
FlashGL, using your data
Export licence / dual-use permit
If controlled
If controlled
If controlled
Shipper — apply in advance
Dangerous goods declaration (IATA DGR)
If applicable
If applicable
If applicable
Certified shipper, reviewed by FlashGL
Safety data sheet (SDS)
If applicable
If applicable
If applicable
Manufacturer
Insurance certificate
Included to declared value
Included to declared value
On request
FlashGL
Required means the shipment does not move without it. If controlled means it depends on the commodity, destination, and end use — tell us early, because licences are the slowest item on this page.

5. Documents — final check before you send

Inconsistencies between these documents are the single most common cause of customs holds.
Invoice and packing list attached as PDF, not photographs
Invoice value matches the declared value you quoted to us
Consignee and notify party named exactly as on the import licence
Every part number on the packing list also appears on the invoice
Export licence number is valid for this destination and this ship date
You have disclosed any dual-use or controlled classification up front
For AOG: aircraft type, tail number, and MRO work order are in the request

6. Packaging

Packaging decides which mode your shipment qualifies for. Pack for the mode, not for the shelf.
OBC: sum of three sides under 180 cm, and no single piece over 200 kg per courier
AOG: ATA 300 compliant container or airline-approved crate
ESD-safe materials for semiconductor components, wafers, masks, and reticles
Shock and tilt indicator mounted where it can be read without opening the package
Cushioning rated for the actual weight of the contents — not for the box it arrived in
Sealed with tamper-evident tape or numbered security seals
Outer markings: part number, origin, destination, and orientation arrows
Dangerous goods: UN-specification packaging with correct markings and labels
Cold chain: validated container, pre-conditioned to the required range before handover
Photo of the sealed package sent to your coordinator before the courier arrives

Three packaging mistakes that cost you a flight

Oversized. A case over 180 cm in combined dimensions cannot be hand-carried. It drops to NFO or charter, and the routing clock restarts.

Unsealed. Without tamper-evident sealing, the chain of custody breaks at the first checkpoint, and customs has grounds to open it.

Unconditioned cold chain. A container packed at room temperature will drift before it is even loaded. Pre-condition it to 2–8°C or 15–25°C, then hand it over.

7. Internal approvals

Sort this out now, not at the moment you need it.
Who authorises the spend, and up to what amount without escalation
Named backup approver for when the primary is unreachable — a person, not a job title
Cost centre or project code the shipment is booked to
A single point of contact on your side for the whole duration of the move
Who receives tracking updates, and through which channel
Is a purchase order required before dispatch, or is a verbal go-ahead enough?
If this is an insurance or warranty claim: the claim reference number
Escalation path if the first routing option falls through

8. From first contact to wheels up

01

Send the profile

Call our 24/7 desk at +86 400-011-9188 or email service@flashgl.com with the sections above. A partial profile still works — we will tell you which gaps are actually blocking and which we can fill in en route.

02

Receive routing and quote

Within 10 minutes: routing, flight, door-to-door transit time, and price. For AOG, mobilisation starts within 15 minutes of the call.

03

Confirm and hand over

Once you approve, a vetted courier is dispatched. Every shipment has one dedicated coordinator — no handoffs, no repeating yourself to a new person.

04

Track to delivery

Live GPS tracking with ETA updates every 15 minutes, photo confirmation at every chain-of-custody transfer, and a signed proof of delivery at the end.

9. What a complete profile actually buys you

Dimension
Profile complete
Profile with gaps
Quote turnaround
10 minutes
Extended — routing is re-opened each time new data arrives
First flight offered
The earliest available departure
A later flight, because the earlier one was released while waiting
Customs
Pre-cleared before the aircraft lands
Held at destination pending documents
Chain of custody
Unbroken and sealed from origin
Repacked or opened for inspection in transit
Approval cycle
One sign-off
Two or three, as scope keeps changing
Your team's night
One call, one confirmation
Four calls, and a 3 a.m. search for an invoice
The left column is not an aspiration — the 10-minute quote response and 15-minute AOG mobilisation are FlashGL service commitments. The right column is what a typical gappy request looks like in practice.

If you only prepare five things

1. Exact dimensions and weight of every piece. 2. A mobile number for someone at the pickup site who answers after hours. 3. Commercial invoice and packing list, as PDF. 4. A named person who can approve the spend right now. 5. The real deadline at destination, in local time.

With those five we can quote, route, and dispatch. Everything else on this page we can fill in together while the courier is already on the way.

Common questions

What if I don't have all the information yet?
Send what you have. A partial profile now beats a complete profile three hours from now. We will flag the gaps that block routing and fill in the rest while the courier is moving.
Can you quote before the part is packed?
Yes, provided you can give us estimated weight and dimensions. We confirm the actuals at pickup. If the real figures push the shipment past OBC limits — 200 kg per courier, 180 cm combined dimensions — we switch the mode and requote before dispatch, not after.
Do I need my own customs broker?
No. FlashGL handles dual-end customs clearance, with licensed in-house brokerage at all major Chinese ports, free trade zones, and bonded areas. If you do not have an HS code, we classify it for you. For destinations outside China we clear through our partner network.
How do I know the right part number is on the plane?
Send a photo of the part and its label with your request. At pickup we verify it against the packing list and, for AOG, the MRO work order. Every handover is photographed, so the chain of custody is documented rather than assumed.
What happens if the flight is cancelled after booking?
Your coordinator reroutes immediately. Because we are not locked to one mode, the fallback is the next available commercial flight, another carrier, or a charter — whichever protects your deadline rather than our routing plan.

Checklist filled in? Send it over.

Send the profile to our 24/7 desk and we will come back with routing, flight, and price within 10 minutes. If it is AOG, mobilization starts within 15 minutes of your call.

Get a Quote in 10 Minutes
Emailservice@flashgl.com
24/7 desk+86 400-011-9188
Webflashgl.com
Flash Global Logistics Kft. — registered in Hungary in 2026, headquartered in Budapest. An independent legal entity. This document is provided for general information only and does not constitute an offer. Scope, transit times and charges are as agreed in the confirmed booking.
实操清单

紧急时效空运下单前信息清单

打电话之前要备齐的七组信息——备齐了 10 分钟出报价，漏一项可能就赶不上那一班飞机。
服务指南 FlashGL 2026
flashgl.com  ·  Flash Global Logistics Kft.，2026 年于匈牙利注册，总部设于布达佩斯，为独立法律主体。

目录

本册内容
  • 01货件基本信息
  • 02取件信息
  • 03目的地与交付
  • 04单证准备
  • 05包装要求
  • 06内部审批
  • 07下单渠道与时效
  • 08信息齐全 vs 缺失

紧急空运的延误，绝大多数不是发生在飞机上，而是发生在第一通电话里——有人得跑到仓库去量箱子，有人得追着财务问这笔钱谁签字。等你把信息凑齐，那一班飞机已经起飞了。

这份清单就是为了消掉这段空转。花十分钟过一遍，把表格填好存着，下次出事你一条消息就能把完整货件档案发出来。FlashGL 承诺 10 分钟内给出航路与报价；AOG 航材急件，接线后 15 分钟内启动动员，7×24 全年无休。

建议打印出来，贴在你们半夜真正会去拨的那部电话旁边。

你买到的到底是什么：我们的时效承诺

10 分钟
报价响应，全服务线适用
15 分钟
AOG 动员，7×24 全年无休
6–24 小时
OBC 专人手提门到门
24–48 小时
NFO 下一航班门到门

一、货件基本信息

先答这组。它决定了这票货走 OBC、NFO 还是包机。
品名，用大白话说清楚是什么东西，不要只给一个料号
料号与序列号；如果原厂件缺货，是否接受替代件
件数：纸箱、木箱或集装箱，逐件点清
每件实际重量，以及总毛重
每件尺寸：长 × 宽 × 高，单位厘米
申报价值——报关用，也是投保用
HS 编码，有的话就给；没有我们来归类
是否危险品？是的话：UN 编号、类别、包装组别、安全数据表（SDS）
温控要求：常温、2–8°C、15–25°C 还是冷冻
是否 ESD 静电敏感、是否怕震动、是否易碎

二、取件信息

起点浪费的每一分钟都追不回来。
完整取件地址，含楼栋、卸货平台或门号
现场联系人姓名与手机号——要一个下班后还接电话的人
货最快什么时候能真的备好
最晚几点必须取走，才赶得上你要的那班飞机
装卸条件：月台高度、有无叉车、地牛，还是只能靠人力搬楼梯
进场流程：要不要办证、要不要人带、车辆要不要提前报备、预计等多久
包装是否已经做好，还是需要快递员自带包材上门
提前拍一张货物包装好的照片发过来——选航路和报关都用得上
取件时是否有出口许可证或其他证件需要现场出示

三、目的地与交付

最后两小时最容易掉链子，写具体一点。
完整收货地址，含楼栋、楼层或卸货口
收货人姓名、手机号、邮箱
目的地所在时区，以及收货方实际的工作时间
交付截止时间——请按目的地当地时间写
交付点是什么性质的：机坪、MRO 机库、晶圆厂收货口，还是工厂收货区？
是否需要白手套配送：拆包、就位、清走包装垃圾
最后一公里是否仍需温控
谁签收？这个人是否必须在某个固定时段在场
AOG 件：送到哪个 MRO 单位，对应哪一张工单
到达时是否需要出示进口许可证或其他批件

四、单证准备（按场景区分）

单证
OBC 专人手提
NFO 下一航班
AOG 航材急件
由谁出具
商业发票
必需
必需
必需
发货人
装箱单
必需
必需
必需
发货人
航空运单 AWB
由 FlashGL 签发
由 FlashGL 签发
必需
FlashGL / 航空公司
原产地证 CO
视目的国要求
视目的国要求
视目的国要求
发货人或贸促会
合格证 / 符合性证书 CoC
建议提供
建议提供
必需
原厂或制造商
ATA 300 包装声明
不适用
不适用
航材件必需
发货人或包装供应商
AOG 预清关文件
不适用
不适用
落地前备妥
FlashGL 依你提供的数据制备
出口许可证 / 两用物项许可
如受管制
如受管制
如受管制
发货人——需提前申请
危险品申报单（IATA DGR）
如适用
如适用
如适用
持证发货人出具，FlashGL 复核
安全数据表 SDS
如适用
如适用
如适用
制造商
保险凭证
按申报价值含在内
按申报价值含在内
按需出具
FlashGL
「必需」表示缺了这票货走不了；「如受管制」取决于品名、目的国与最终用途——许可证是这一页上最慢的一项，请尽早说明。

五、单证——发出前的最后一遍核对

单证之间互相打架，是扣关最常见的原因，没有之一。
商业发票与装箱单以 PDF 附件形式提供，不要发照片
发票金额与你报给我们的申报价值一致
收货人、通知人名称与进口许可证上的写法完全一致
装箱单上每一个料号，都能在发票上找到
出口许可证号对本次目的国、本次出货日期仍然有效
涉及两用物项或受管制分类的，已经提前主动告知
AOG 件：机型、机尾号、MRO 工单号都已写进需求

六、包装要求

包装决定这票货够得上哪种运输方式。按运输方式打包，不要按货架打包。
OBC：三边之和 < 180 cm；单件不超过 200 kg（每名快递员）
AOG：符合 ATA 300 标准的容器，或航司认可的包装箱
半导体器件、晶圆、掩模版、光罩：使用 ESD 防静电包材
防震防倾斜指示器贴在不拆箱就能看到的位置
缓冲材料按内容物实际重量选配，不要沿用原厂纸箱的衬垫
使用防拆胶带或编号封条封箱
外箱标识：料号、始发地、目的地、向上方向箭头
危险品：使用 UN 规格包装，标记与标签齐全
冷链：使用验证过的保温箱，交接前先预冷/预热到目标温区
快递员到达前，把封好箱的货物照片发给你的协调员

三个会让你错过航班的包装错误

超限。 三边之和超过 180 cm 就不能手提，只能降级到 NFO 或包机，选航路的计时重新开始。

没封条。 没有防拆封条，保管链在第一个检查点就断了，海关也有理由开箱。

冷链没预处理。 常温状态下装箱的保温箱，还没上飞机温度就飘了。请先调到 2–8°C 或 15–25°C 再交接。

七、内部审批

现在理清楚，别等到要用它的那一刻。
谁签字批准这笔支出，额度多少以内不用上报
主签人联系不上时的备用签批人——写具体人名，不要写岗位
这笔费用记到哪个成本中心或项目号
全程对接的固定联系人，就一个人
追踪信息发给谁、通过什么渠道发
发货前是否必须有用采购单，还是口头确认即可放行
如涉及保险理赔或质保索赔：理赔/索赔编号
首选航路方案落空时的升级路径

八、下单渠道与时效

01

发来货件档案

拨打 7×24 专线+86 400-011-9188，或发邮件到 service@flashgl.com，把上面几组信息发过来。信息不全也能先发——我们会告诉你哪几项是真卡住的，其余的可以边走边补。

02

拿到航路与报价

10 分钟内给出：航路、航班、门到门时效与价格。AOG 件自来电起 15 分钟内启动动员。

03

确认并交件

你确认后，我们派出经背景审查的快递员。每票货配一名专属协调员，全程不换人——不用把情况向第二个人重新讲一遍。

04

全程追踪到签收

GPS 实时追踪，ETA 每 15 分钟更新一次；每次保管链交接拍照留证；最后拿到签收单。

九、信息齐全 vs 信息缺失：差别到底在哪

环节
信息齐全
信息缺失
出具报价
10 分钟
反复拉长——每补一次数据，航路就要重排一遍
能拿到的第一班
当前最早可用航班
更晚的班次，因为早的那班在等待中放掉了
清关
落地前完成预清关
到港后扣关等单证
保管链
自始发地封箱后不中断
中途被开箱查验或重新打包
审批轮次
签一次
签两三次，因为范围一直在变
你团队这一晚
一通电话，一次确认
四通电话，外加凌晨三点翻箱子找发票
左列不是宣传口径——10 分钟报价响应与 15 分钟 AOG 动员是 FlashGL 的服务承诺。右列是信息缺三落四时，实际最常见的样子。

如果只能先备五样

1. 每一件的准确尺寸与重量。 2. 取件现场一个下班后还接电话的手机号。 3. 商业发票与装箱单，PDF 版。 4. 一个此刻就能批钱的具体人名。 5. 目的地的真实截止时间，按当地时间。

有这五样，我们就能报价、选航路、派快递员。清单上其余的内容，可以在快递员已经在路上的时候一起补齐。

常见问题

信息还没凑齐，能先发吗？
能，先发你手上有的。现在发一份不完整的，好过三小时后发一份完整的。我们会标出真正卡住航路的缺口，其余的在运输途中补。
货还没打包好，能先报价吗？
可以，只要你能给出预估重量与尺寸。取件时我们再核对实际数据。如果实测超出 OBC 限制（每名快递员 200 kg、三边和 180 cm），我们会在发货前切换方式并重报价，不会事后才告诉你。
需要我自己找报关行吗？
不需要。FlashGL 提供双端清关，在中国主要口岸、自贸区与保税区均有持牌报关团队。没有 HS 编码的话我们来归类；中国境外的清关由我们的合作网络完成。
怎么确认上飞机的料号是对的？
发需求时附一张实物与标签的照片。取件时我们会与装箱单核对，AOG 件还会与 MRO 工单核对。每次交接都拍照，保管链是留证的，不是靠口头确认的。
订舱后航班取消了怎么办？
协调员立即改航路。我们不受单一运输方式绑定，备选方案可以是下一个可用商业航班、换航司，或者包机——选哪个取决于哪个能保住你的截止时间，而不是哪个最省我们的事。

清单填好了？现在就发过来。

把货件档案发到我们的 7×24 值班坐席，10 分钟内给你航路、航班和价格。AOG 航材急件，自来电起 15 分钟内启动动员。

10 分钟拿到报价
询价邮箱service@flashgl.com
7×24 专线+86 400-011-9188
官网flashgl.com
Flash Global Logistics Kft.，2026 年于匈牙利注册，总部设于布达佩斯，为独立法律主体。 本资料仅供业务参考，不构成要约；具体服务范围、时效与费用以双方确认的委托单为准。